Staying Warm

Help with heating costs

It’s that time of year that we have to start to turn up our fires and central heating, but of course that all leads to extra costs on our fuel bills. We thought it would be helpful to remind people of the various schemes that may help you with the extra cost of staying warm this winter.

Winter Fuel Payments – Eligibility for both Men and Women

You’ll qualify for Winter Fuel Payment if: you were born on or before 5 January 1953 (for winter 2015 to 2016 – this date changes every year) and you were living in the UK throughout the week of 21 to 27 September 2015

How to claim

  • You can’t claim Winter Fuel Payment for 2015 to 2016 after 31 March 2016.
  • You need to claim if you’ve not had it before and either  of the following apply:
  • you don’t get benefits or a State Pension
  • you only get Housing Benefit, Council Tax Reduction or Child Benefit

If you’ve claimed before you should get your Winter Fuel Payment automatically from the organisation that pays your benefits. Contact them if you have any questions or there’s a change in your circumstances. You can find their details on any  letters they’ve sent you. If you are claiming for the first time by phone call 03459 151515. You’ll need to know your National Insurance number and your bank or building society details.

Warm home discount.

 You may qualify for the Warm Home discount for winter 2016/7.   If you do, this could be worth approximately a £140discount off your 2016/7 electricity bill. These discounts are limited and you should apply to your electricity supplier within the next couple of months.


  • your electricity supplier was part of the scheme  
  • your name (or your partner’s) was on the bill
  • you were getting the Guarantee Credit element of 
  • Pension Credit (even if you get Savings Credit as well)

If you don’t qualify You may be able to apply directly to your electricity supplier for help if you  don’t get the Guarantee Credit element of Pension Credit but: you’re on a low income you get certain means-tested benefits Check with your supplier to see if you’re eligible and how to apply.

The following suppliers are part of the scheme: 

  • Atlantic
  • British Gas
  • Co-operative energy
  • EDF Energy
  • E.ON
  • Equipower (Ebico)
  • Equigas (Ebico)
  • First Utility
  • Manweb – see 
  • ScottishPower
  • M&S Energy (SSE)
  • nPower
  • OVO
  • Sainsbury’s Energy – (SEE)
  • British Gas
  • Scottish Gas – see 
  • British Gas
  • Scottish Hydro
  • ScottishPower
  • Southern Electric
  • SSE
  • Utilita
  • Utility Warehouse (PDF, 213KB)