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Your data, our promise.

We are Galloway’s Society for the Blind. We have been supporting blind and partially sighted people for over 150 years. We only exist because of your support and the support of other amazing people like you!  We want you to know that we really value your support, whether that’s through taking action, giving up your time, being a volunteer, fundraising on our behalf, making a gift in your will, supporting our coffee shop, or donating.


We are committed to treating you with respect and openness, so this is our promise to you:


Our communications with you: 


We hope you’ll want to hear more about our work. We believe that, as a supporter, you have a legitimate interest in knowing how we use your support to help those living with sight loss, and in finding out about other ways in which you could get involved with us as an organisation. We’ll always be clear with you about how we’ll communicate with you. If you tell us you’d rather not be contacted, or you’d rather we didn’t contact you in a certain way, we’ll act on your wishes. You can change your mind about what you receive from us at any time – we will regularly remind you of this option.

Our fundraising: 

Fundraising is really important to us and we are proud of what it helps us to achieve. We will constantly review our fundraising practices to make sure they are fair, sensitive and appropriate. We are registered with the Fundraising Regulator and are committed to good practice. We work with any external suppliers to make sure they understand the issues we work with and adhere to our safeguarding policies. We will aim to work above and beyond the standards set out by regulatory bodies.

About your donation or the money you raise: 

Your donation will be used responsibly to help people living with sight loss to gain access to support and information to enable them to live as independently as possible for as long as possible. We will keep administration costs to a minimum without jeopardizing the quality of Galloway’s work, so as much of your donation as possible will be spent directly on our life-changing work. Our work isn’t just about supporting those diagnosed with sight loss, it’s also about raising awareness of the importance of good eye health – 50% of sight loss is avoidable. We will also use the money you have given or raised to help us promote eye health. We sometimes use your money to trial and pilot new ways of supporting those living with sight loss. Our ultimate aim is to support as many people as possible. We need to be able to try new things in order to achieve this. We might turn down a donation if we feel that accepting it would damage our independence or reputation. If we do, we’ll explain why.

Our use of your personal details:

We currently use volunteers to help us deliver our communications to you. If at any point in the future, we choose to outsource this activity to a mailing house, or other 3rd party supplier, we will always carefully select that supplier and will work under contract with them to ensure we keep any personal information safe, only using your details to contact you in the ways you’ve agreed to. We will always respect your right to privacy and adhere to laws around the use of data. When necessary, we may share data with our own carefully regulated and monitored external suppliers, for processing purposes, or to ensure that we always have up-to-date addresses for supporters, so as not to waste money sending information to old addresses. We will ensure their use of the data is in line with our own data protection policies and not kept or used by them for any other purposes.

Suppliers we work with:

Sometimes we work with external suppliers to contact you, simply because our team isn’t always big enough. We will only work with professional organisations that meet our high standards. We’ll train, monitor and regulate our external suppliers to meet our standards And we will act quickly if they do not meet the high standards we set Everyone we work with that has contact with our supporters takes part in visual awareness training. We want everyone who supports us, or who comes to us for support, to feel confident and comfortable with how any personal information they share with us will be looked after or used. This Privacy Policy sets out how Galloway’s collects, uses and stores your personal information (this means any information that identifies or could identify you). The Galloway’s Privacy Policy may change so please remember to check back from time to time, this is version 1.1 was last updated on the 9th April 2018. Where we have made any changes to this Privacy Policy, we will make this clear on our website or contact you about any changes. We are committed to treating you with respect and openness as outlined in our Fundraising Promise

Galloway’s and Data Control:

Here at Galloway’s (Galloway’s Society for the Blind), we are committed to protecting your personal information and making every effort to ensure that your personal information is processed in a fair, open and transparent manner. We are a “data controller” for the purposes of the Data Protection Act 1998 and (from 25 May 2018) the EU General Data Protection Regulation 2016/679 (“Data Protection Law”).  This means that we are responsible for, and control the processing of, your personal information.


For further information about our privacy practices, please contact our Data Protection Officer by:

  • Writing to Galloway’s, Howick House, Howick Park Avenue, Penwortham, PR1 0LS

  • Calling us on 01772 744148

  • Emailing to


How we collect information about you:

Everything we do, we do to ensure that we can help people experiencing sight loss gain access to information and support and respect. We want to make sure you receive the communications that are most relevant to you, be it through visiting our website or receiving emails, post or phone calls. We want to make sure you receive the best