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sight loss advice

Being diagnosed with an eye condition can be overwhelming we are here support you and your family as you adjust to life with sight loss.


Our team of highly trained sight loss advisors are here to provide help and advice. ​A sight advice appointment will give you essential practical and emotional advice to help you to continue living independently and with confidence. This is a non-clinical appointment available for anyone with sight loss. You do not need to be registered blind or partially sighted to access this service. These sessions are appropriate for those who are newly diagnosed as well as those who have had sight loss for a long time.


Although due to Government guidelines we currently can’t provide this service face to face we are able to offer them on the phone or via zoom. If you’re in need of some advice and support for you or a loved one please get in touch by calling us on 01772 744148 or use the contact form below

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other ways we can help

Living with sight loss courses

The Galloway’s Living with Sight Loss course is a specialist two-day programme designed to help visually impaired people gain essential practical and emotional support. The courses take place at our four Galloway’s sites and cover a wide range of topics in a supportive, friendly environment. Attendees will get a chance to talk openly about sight loss, and discuss some of the challenges it presents and how these can be overcome with people who have experienced sight loss first hand. Core course elements include:

  • Getting out and making the most of your leisure time.
  • Coping strategies designed to address the emotional aspects of sight loss.
  • Practical solutions to overcome challenges to everyday living.
  • Using technology to support sight loss.
  • Looking after your eyes and making the most of your vision.
The course is for anyone who is living with sight loss and any family members who would like to attend. You do not need to be registered blind or partially sighted to access this service. For more information or to book onto a course, get in touch.

Low vision assesements

If you are struggling with your vision and have been told that nothing further can be done to help you medically, then get in touch with Galloway’s for a Low Vision Assessment. Our Low Vision Assessments are specifically designed to help people whose sight can no longer be improved by medical treatment or spectacles.

At an assessment, one of our friendly Practitioners will talk to you about the problems you are experiencing with your sight and how it is affecting you on a day to day basis. They will then use their knowledge of the latest low vision aids, techniques and services to help you carry on doing the things you enjoy.

If your GP is based in Greater Preston, Chorley and South Ribble or North Lancashire you can access the service free of charge. If you live outside these areas, please get in touch and we will help you find your nearest service.

You do not need to be registered blind or partially sighted to access this service.

For more information, or to book an appointment, please get in touch.

Hospital based advice

Receiving a diagnosis of an eye condition can be an overwhelming experience. That is why we aim to be there at the very start of your sight loss journey. Our Eye Clinic Liaison Officers (ECLO) are based in the Eye Clinics at both Lancaster and Preston hospitals.

We work in partnership with hospital staff to ensure that no patient is left to cope with a potentially devastating diagnosis alone. Our service means that patients and their families understand the full impact of a diagnosis and where to go to get extra support.

The ECLO acts as a contact for most things regarding sight loss and provides advice and guidance in many areas. They are able to talk through a diagnosis, discuss registration, sign post to external support, make referrals for various key services and arrange for equipment and technology demonstrations. The support doesn’t stop once you leave the hospital, our ECLO can be contacted via phone or email once you leave your appointment. Whatever your need, our ECLOs will be right there to offer emotional and practical support to help you through your next steps.

Contact us for free and impartial support from the ECLO or ask when you are in the Eye Clinic if you would like to be put in touch. The ECLO may not be in the Clinic every day, but your details can be passed on, or you will be given the ECLO’s details.